Token Transit


Buy Your JCMTD Passes On Your Phone

You may now purchase JCMTD passes with your mobile device through the Token Transit app! Token Transit offers you another great alternative to cash, while helping you board faster and easily manage your bus fare from your mobile device. Passes can be purchased for immediate use or can be stored on Token Transit for future trips. Just follow these 4 easy steps:

 

 

1: Download

 

Download Token Transit from the App Store (IOS) or Google Play (Android). You can also text “TOKEN” to 41411 to receive a download link.

2: Purchase

 

Create an account and find JCMTD in “agencies”. Select a fare type – from a single ride to a 30 consecutive day pass and purchase.

3: Activate

 

When you are ready to ride, tap your pass to activate. All passes are stored in your Token Transit account.

4: Ride

 

As you board the bus, show the driver your digital ticket. Enjoy the ride!

Frequently Asked Questions

Single ride passes will expire 90 minutes from the time of activation.

Active passes will be displayed under “passes in use,” which immediately appears when the Token Transit app is opened.

All Regular JCMTD passes are available on Token Transit.

Yes, but in order to do so, you will need to make sure that you include your email address when you register your account. Receipts will be sent to the email address associated with your account.

You are responsible for keeping your phone charged while using your pass. Refunds will not be issued if your phone’s battery dies while your pass is active.

Your passes and payment information are linked to the account associated with your phone number. They are not linked to your physical phone. Logging in with your phone number on a new device will restore your previous pass and payment information.

All personal and credit card information is securely stored, using encrypted Payment Card Industry Data Security Standard (PCI DSS) compliant servers.

The only form of payment accepted by Token Transit is credit, debit or a prepaid debit card.

Yes! You can purchase a 13-ride pass, but you will need to activate each individual ride using the Token Transit app

Passes are not transferable or replaceable. All sales are final. However, if you experience technical issues, please contact Token Transit at help@tokentransit.com.

An internet connection is required in order to purchase your pass. An internet connection is also required to use your pass for the first time, and to refresh once each day if your pass is active for multiple days (e.g. monthly pass).

Should you experience any technical issues with the app, please contact Token Transit, at help@tokentransit.com, or by using the “help” section of the app, under account settings which will have Token Transit email and phone number. JCMTD staff can assist you with other questions at 618-549-0304.

For information regarding JCMTD fare and pass pricing visit the link below